About me

I'm a human-centred Experience Designer with a background in civil engineering and design management. I enjoy tackling Human-Centred Design challenges at the intersection of business, people and technology - driving value through design-thinking, co-creation and an Excel sheet or two. Fundamentally, I'm a curious person who loves discovering and understanding how the world around us works, and venturing with others to put good things back into the world - let's do that together?

About me

I'm a human-centred Experience Designer with a background in civil engineering and design management. I enjoy tackling Human-Centred Design challenges at the intersection of business, people and technology - driving value through design-thinking, co-creation and an Excel sheet or two. Fundamentally, I'm a curious person who loves discovering and understanding how the world around us works, and venturing with others to put good things back into the world - let's do that together?

How I think & Work

Fundamentally curious

Curiosity is a driving force in my work. I love understanding how people and the world around me works, and mapping out the systems I am dealing with.

Design thinking + engineering mindset

I seek to apply organisation, analytical rigour and a technical, problem-solving mindset to my work. Yet at the same time I appreciate the explorative, empathetic and iterative approaches of the design world. I strive to combine both.

Strategic & Systems thinker

I try to see designs and their contexts as systems within systems, and strive to understand the critical and strategic connections that enable, enhance and sustain good design and value creation in the real world.

Architecturally-minded

All good design is comprised of and relies upon an architecture. I'm mindful of how designs must integrate with the business, product, service and technological architectures around them.

How I think & Work

Fundamentally curious

Curiosity is a driving force in my work. I love understanding how people and the world around me works, and mapping out the systems I am dealing with.

Design thinking + engineering mindset

I seek to apply organisation, analytical rigour and a technical, problem-solving mindset to my work. Yet at the same time I appreciate the explorative, empathetic and iterative approaches of the design world. I strive to combine both.

Strategic & Systems thinker

I try to see designs and their contexts as systems within systems, and strive to understand the critical and strategic connections that enable, enhance and sustain good design and value creation in the real world.

Architecturally-minded

All good design is comprised of and relies upon an architecture. I'm mindful of how designs must integrate with the business, product, service and technological architectures around them.

How I think & Work

Fundamentally curious

Curiosity is a driving force in my work. I love understanding how people and the world around me works, and mapping out the systems I am dealing with.

Design thinking + engineering mindset

I seek to apply organisation, analytical rigour and a technical, problem-solving mindset to my work. Yet at the same time I appreciate the explorative, empathetic and iterative approaches of the design world. I strive to combine both.

Strategic & Systems thinker

I try to see designs and their contexts as systems within systems, and strive to understand the critical and strategic connections that enable, enhance and sustain good design and value creation in the real world.

Architecturally-minded

All good design is comprised of and relies upon an architecture. I'm mindful of how designs must integrate with the business, product, service and technological architectures around them.

Soft Skills

Soft Skills

GTM Strategy

GTM Strategy

B2B Sales

B2B Sales

Strategic Marketing

Strategic Marketing

Stakeholder Engagement

Stakeholder Engagement

Project Management

Project Management

Design Management

Design Management

Agile

Agile

Systems Thinking

Systems Thinking

Design Strategy

Design Strategy

Facilitation

Facilitation

User / Customer Research

User / Customer Research

Market Research

Market Research

Deep-dive Research

Deep-dive Research

Hard Skills

Hard Skills

Marketing Intelligence

Marketing Intelligence

CRM Customisation

CRM Customisation

Experience Design

Experience Design

UX Design

UX Design

Service Design

Service Design

User / Customer Journey Mapping

User / Customer Journey Mapping

Web Design & Building

Web Design & Building

Service Blueprinting

Service Blueprinting

UX Analytics

UX Analytics

Strategic Communications

Strategic Communications

Creative Copywriting

Creative Copywriting

Graphic Design

Graphic Design

UX Copywriting

UX Copywriting

SEO & Web Analytics

SEO & Web Analytics

Technical Writing

Technical Writing

Risk Analysis

Risk Analysis

Software

Software

Zoho CRM

Zoho CRM

Figma

Figma

Illustrator

Illustrator

Photoshop

Photoshop

Framer

Framer

Webflow

Webflow

Wix

Wix

Canva

Canva

Miro

Miro

Figjam

Figjam

Excel

Excel

MS Project

MS Project

Asana

Asana

Jira

Jira

Trello

Trello

GA4

GA4

MS & Google Office Suites

MS & Google Office Suites