

About me
I'm a human-centred Experience Designer with a background in civil engineering and design management. I enjoy tackling Human-Centred Design challenges at the intersection of business, people and technology - driving value through design-thinking, co-creation and an Excel sheet or two. Fundamentally, I'm a curious person who loves discovering and understanding how the world around us works, and venturing with others to put good things back into the world - let's do that together?

About me
I'm a human-centred Experience Designer with a background in civil engineering and design management. I enjoy tackling Human-Centred Design challenges at the intersection of business, people and technology - driving value through design-thinking, co-creation and an Excel sheet or two. Fundamentally, I'm a curious person who loves discovering and understanding how the world around us works, and venturing with others to put good things back into the world - let's do that together?
How I think & Work
Fundamentally curious
Curiosity is a driving force in my work. I love understanding how people and the world around me works, and mapping out the systems I am dealing with.
Design thinking + engineering mindset
I seek to apply organisation, analytical rigour and a technical, problem-solving mindset to my work. Yet at the same time I appreciate the explorative, empathetic and iterative approaches of the design world. I strive to combine both.
Strategic & Systems thinker
I try to see designs and their contexts as systems within systems, and strive to understand the critical and strategic connections that enable, enhance and sustain good design and value creation in the real world.
Architecturally-minded
All good design is comprised of and relies upon an architecture. I'm mindful of how designs must integrate with the business, product, service and technological architectures around them.
How I think & Work
Fundamentally curious
Curiosity is a driving force in my work. I love understanding how people and the world around me works, and mapping out the systems I am dealing with.
Design thinking + engineering mindset
I seek to apply organisation, analytical rigour and a technical, problem-solving mindset to my work. Yet at the same time I appreciate the explorative, empathetic and iterative approaches of the design world. I strive to combine both.
Strategic & Systems thinker
I try to see designs and their contexts as systems within systems, and strive to understand the critical and strategic connections that enable, enhance and sustain good design and value creation in the real world.
Architecturally-minded
All good design is comprised of and relies upon an architecture. I'm mindful of how designs must integrate with the business, product, service and technological architectures around them.
How I think & Work
Fundamentally curious
Curiosity is a driving force in my work. I love understanding how people and the world around me works, and mapping out the systems I am dealing with.
Design thinking + engineering mindset
I seek to apply organisation, analytical rigour and a technical, problem-solving mindset to my work. Yet at the same time I appreciate the explorative, empathetic and iterative approaches of the design world. I strive to combine both.
Strategic & Systems thinker
I try to see designs and their contexts as systems within systems, and strive to understand the critical and strategic connections that enable, enhance and sustain good design and value creation in the real world.
Architecturally-minded
All good design is comprised of and relies upon an architecture. I'm mindful of how designs must integrate with the business, product, service and technological architectures around them.
Soft Skills
Soft Skills
GTM Strategy
GTM Strategy
B2B Sales
B2B Sales
Strategic Marketing
Strategic Marketing
Stakeholder Engagement
Stakeholder Engagement
Project Management
Project Management
Design Management
Design Management
Agile
Agile
Systems Thinking
Systems Thinking
Design Strategy
Design Strategy
Facilitation
Facilitation
User / Customer Research
User / Customer Research
Market Research
Market Research
Deep-dive Research
Deep-dive Research
Hard Skills
Hard Skills
Marketing Intelligence
Marketing Intelligence
CRM Customisation
CRM Customisation
Experience Design
Experience Design
UX Design
UX Design
Service Design
Service Design
User / Customer Journey Mapping
User / Customer Journey Mapping
Web Design & Building
Web Design & Building
Service Blueprinting
Service Blueprinting
UX Analytics
UX Analytics
Strategic Communications
Strategic Communications
Creative Copywriting
Creative Copywriting
Graphic Design
Graphic Design
UX Copywriting
UX Copywriting
SEO & Web Analytics
SEO & Web Analytics
Technical Writing
Technical Writing
Risk Analysis
Risk Analysis
Software
Software
Zoho CRM
Zoho CRM
Figma
Figma
Illustrator
Illustrator
Photoshop
Photoshop
Framer
Framer
Webflow
Webflow
Wix
Wix
Canva
Canva
Miro
Miro
Figjam
Figjam
Excel
Excel
MS Project
MS Project
Asana
Asana
Jira
Jira
Trello
Trello
GA4
GA4
MS & Google Office Suites
MS & Google Office Suites